SALON LOCATION
Queen Image LLC
7310 RITCHIE HIGHWAY Glen Burnie Md , 21061 suite #407 (It’s parking all around the building and also parking in the garage
RETAINER
A $30 non-refundable, non-transferable retainer is required for all appointments. Retainer will be deducted from your total.
LATE POLICY
A 15 minute grace period is extended to all clients. If exceeded, a $25 late fee will be added to your service fee. I reserve all rights to cancel an appointment once the grace period has been exceeded. In the event that your appointment is cancelled, your retainer will be forfeited.
CANCELLATION POLICY
Cancellations made within 48 hours of the appointment will result in a forfeit of the retainer. If the cancellation is made less than 24 hours to the appointment, client will be responsible for the total cost of the service and the card on file will be charged accordingly.
RESCHEDULING POLICY
Clients are able to reschedule their appointment up to 7 days prior to the appointment date. If rescheduling less than 7 days to the appointment date, the retainer will be forfeited and the client will be required to schedule a new appointment.
NO SHOW POLICY
Please call or text if you can no longer make your appointment. No shows will be charged the total cost of the service using the card on file and will not be permitted to make appointments in the future. No exceptions.
GUEST POLICY
No additional persons are permitted to attend your appointment with you. I reserve all rights to cancel an appointment if you arrive with someone that is not being serviced (including children). Your retainer will be forfeited in this case.
TRANSPORTATION
Should you choose to be serviced at an off-site location, a transportation fee will be added to your overall total. Transportation fees are calculated by mileage. Please consult with me about which transportation option to choose prior to booking.
ACCEPTABLE FORMS OF PAYMENT
Stripe- On this site
Zelle- 443-818-0559
PayPal- 443-818-055